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ISAS BCP 9001 - Broadcasting - Quality Management System

What is ISAS BCP 9001

ISAS BCP 9001 is a Quality Management standard inspired from ISO 9001 and dedicated to broadcasting companies (television, radio), the press (newspaper as well as magazines) and Internet content producers.

The standard deals with the management system in place in the company, not directly with the product (programme or article). Above all, isit setting objectives (copyrights control, audience monitoring, reliability of information sources, etc.), but does not tell how to reach them. This means that each media company is free to organize its tailor-made management system, adapted to its needs, size and context.

Designed by journalists, media professionals and experts from all parts of the world, ISAS BCP 9001 consists in a set of 23 necessary requirements to guaranty the quality and efficiency of quality management within a media company. Those are covering almost all the aspects of the management of a media company (design, production, audience research, communication, HR, quality control, administration and other support activities like maintenance, IT, and others.


ISAS BCP 9001 a quality management standard dedicated to media industries (radio, TV, print media, Internet)

The ISAS BCP 9001 standard is the result of the merging, by the standardization committee with the support of the Loterie Romande, of the international standards ISAS BC 9001 and ISAS P 9001, respectively created in 2003 and 2005 under the umbrella of the Geneva-based MEDIA & SOCIETY FOUNDATION (MSF). The MSF initiative is a concrete response to broadcasters’ demand for independent evaluation and recognition of their quality-management system in order (1) to benefit from unbiased, external reviews of their services and productions; (2) to create an ongoing process ensuring that the highest standards of quality would continue to be pursued in the following areas:

Service to listeners, viewers and the general public
Service to the society in which they operate, notably by promoting the free flow of information essential to democracy
Service to other important stakeholders, including staff and advertisers
Any broadcast organization that aims to adopt a quality management system, making sure that the organization is managed in such a way as to meet the highest quality standards, does it on a voluntary basis. It should be a strategic decision taken by senior management with the support of staff. In order to meet the standard requirements, the company may apply to be audited by an independent, accredited and professional certification body. Following a successful audit, a Conformity Certificate valid for three years (and renwable), with an annual conformity check will be delivered.



Implementing  ISAS BCP 9001

There are key steps that every company implementing a ISAS BCP 9001 will need to consider:

Purchase the Standard
Before you can begin preparing for your application, you will require a copy of the standard. You should read this and make yourself familiar with it.

Review support literature and software
There are a wide range of quality publications and software tools designed to help you understand, implement and become registered to a quality management system.

Assemble a team and agree on your strategy
You should begin the entire implementation process by preparing your organizational strategy with top management. Responsibility for a ISAS BCP 9001 lies with Senior Management, therefore it is vital that Senior Management is involved from the beginning of the process.

Consider Training
Whether you are the Quality Manager seeking to implement a quality management system or a Senior Manager who would like to increase your general awareness of ISAS BCP 9001 etc there are a range of workshops, seminars and training courses available.

Review Consultancy Options
The consultancy is the 3rd party like NUCLEUS, You can receive advice from independent consultants on how best to implement your quality management system. They will have the experience in implementing a ISAS BCP 9001 and can ensure you avoid costly mistakes.

Choose a registrar
The registrar is the 3rd party, like (Check with International Accreditation Forum for the accredited certification body) who come and assess the effectiveness of your quality management system, and issue a certificate if it meets the requirements of the standard. Choosing a registrar can be a complex issue as there are so many operating in the market. Factors to consider include industry experience, geographic coverage, price and service level offered. The key is to find the registrar who can best meet your requirements. A great place to start is by contacting us.

Develop a Quality manual
A Quality manual is a high level document that outlines your intention to operate in a quality manner. It outlines why you are in business, what your intentions are, how you are applying the standard and how your business operates.

Develop support documentation
This is typically a procedures manual that supports the Quality manual. Quite simply, it outlines what you do to complete a task. It describes who does what, in what order and to what standard.

Implement your Quality Management System
The key to implementation is communication and training. During the implementation phase everyone operates to the procedures and collects records that demonstrate you are doing what you say you are doing.

Consider a pre-assessment
A pre-assessment by your registrar normally takes place about 6 weeks into the implementation of the quality system. The purpose of the pre-assessment is to identify areas where you may not be operating to the standard. This allows you to correct any areas of concern you may have before the initial assessment.

Gain registration
You should arrange your initial assessment with your registrar. At this point the registrar will review your ISAS BCP 9001 and determine whether you should be recommended for registration.

Continual assessment
Once you have received registration and been awarded your certificate, you can begin to advertise your success and promote your business. To maintain your registration, all you need to do is continue to use your quality system. This will be periodically checked by your registrar to ensure that your Quality System continues to meet the requirements of the standard.

ISAS BCP 9001 Registration

Registration to ISAS BCP 9001 takes place when an accredited 3rd party visits an organization, assesses the management system and issues a certificate to show that the organization abides by to the principles set out in ISAS BCP 9001.

Your Quality Management Systems certificate is a sign of acceptability which saves you having to prove your quality standards to discriminating customers. ISAS BCP 9001 speaks an international language.

Why do I need registration?

Gaining registration to ISAS BCP 9001 through various certification bodies will help your organization flourish. Whether you are looking to operate internationally or to expand locally to accommodate new business, ISAS BCP 9001 will help you demonstrate to customers that you have a commitment to quality.

The regular assessment process will ensure you continually use, monitor and improve your processes.

Registration can improve overall performance, remove uncertainty and widen market opportunities.



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